Job Description

Food Runner / Barback / Busser - The Boathouse Short Pump

The Boathouse at Short Pump - Richmond, VA 23233

Overview

Position Type Support (busser, barback, foodrunner) Job Shift Any Education Level None Travel Percentage None Category Restaurant - Food Service

Support (Food Runner/Barback)

HOUSEpitality Restaurants: Boathouse, Casa del Barco, Island Shrimp Co., and Can Can Brasserie

Welcome to The HOUSEpitality Family! We are the restaurant group who owns and operates all Boathouse, Casa del Barco, Island Shrimp Co., and Can Can Brasserie locations in and around Richmond, VA.

Our Guests come to us to Celebrate Life one bit at a time with great views, unique character, and delicious food! We are looking for passionate professionals that want to provide exceptional service while having fun and making money. Flexible in-store training. PTO accrual starts on day one!

The Support role encompasses the responsibilities of food runner/busser OR barback. Food runners/bussers contribute to an enjoyable dining experience by quickly and accurately delivering orders from the kitchen to the customer. They are also expected to clean and set tables for future customers or ensuring the bar is set up for success while bringing a positive energy and a team player mindset. Barbacks help the bar run smoothly by stocking liquors, refilling garnishes, stocking glassware and filling/emptying the dishwasher, as well as communicating with customers as needed.

Position Expectations:

• Good communication skills; engaging with internal and external guests
• Act as a contact point between Front of House and Back of House staff
• Food Runner/Busser - Responsible for setting tables, serving food, and removing used dishes and utensils
• Barback - Responsible for ensuring the bar is setup for success
• Ensure food is served in accordance with safety standards (i.e. proper temperature, etc.)
• Remove dirty dishes and utensils as needed
• Inform Servers and/or Bartenders if a customer has feedback or any requests
• Clean and reset tables or bar upon customers departure
• Helping and supporting other positions in the restaurant as needed
• Provide great customer service
• Other duties as assigned

Your Benefits:

• Value-Based Leadership - We run on four core values: Integrity, Knowledge, Empowerment, Innovation
• Meal Benefits - Your meals are 50% off anytime at all locations and all concepts
• Flexible Hours and Scheduling - We work with you to accommodate your needs
• Paid Weekly with direct deposit
• PTO - Start accruing day one to use after first year of employment
• Medical, Dental and Vision Insurance - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment)
• Short Term Disability Benefits - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employee
• Basic Life Insurance - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employee
• Tuition Reimbursement Program - We support and encourage personal/professional development
• We Grow Our Own - We proudly promote from within!

Qualifications

Knowledge/Skills:

• Positive attitude and ability to work well under pressure with all co-workers
• Able to perform high-quality work
• Ability to work in a fast-paced environment and deliver orders in a timely manner
• Able to work in a standing position for long periods of time
• Willing to follow instructions and ask questions for clarification if needed

Qualifications:

• An individual in a Food Runner/Busser role must be at least 16
• An individual in a Barback role must be at least 18
• Must be able to lift up to 50 pounds
• Must be able to go up and down stairs
• The ability to thrive in a fast-paced environment
• Flexibility to work a variety of shifts
• Ability to stand for extended periods of time
• Must be willing to work some weekends and holidays
• Great communication and listening skills
• Ability to follow directions

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